topic Re: Re: m30 mobile camera problem in Tech Talk

m30 mobile camera problem

SivaprasadRagala — Fri, 06 Nov 2020 07:24:17 GMT

Can anyone please send solutions for camera struck. I have already done reset. Service center said need to replace motherboard. Why should I replace it With any cause. Means problem from software. Please send updates

Re: m30 mobile camera problem

Anonymous — Fri, 06 Nov 2020 07:45:59 GMT

Try updating the software.

Re: Re: m30 mobile camera problem

SivaprasadRagala — Fri, 06 Nov 2020 07:55:09 GMT

there is no updates found from Samsung

Re: m30 mobile camera problem

Sidhabhi — Fri, 06 Nov 2020 08:11:47 GMT

Reset camera to default settings and try..

Re: m30 mobile camera problem

Ehsank — Fri, 06 Nov 2020 08:15:32 GMT

did you tried clear cache and data?

Re: m30 mobile camera problem

akhil094 — Fri, 06 Nov 2020 10:58:09 GMT

Flash stock rom with odin.

Re: Re: m30 mobile camera problem

SivaprasadRagala — Fri, 06 Nov 2020 11:01:35 GMT

means

Re: m30 mobile camera problem

akhil094 — Fri, 06 Nov 2020 11:12:35 GMT

Downlaod your device firmware from samfrew.com
then download odin in laptop and flash that firmware using odin. you can find related videos online.

Re: m30 mobile camera problem

SivaprasadRagala — Fri, 06 Nov 2020 11:17:30 GMT

can you please send clear procedure

Re: m30 mobile camera problem

SivaprasadRagala — Fri, 06 Nov 2020 11:18:22 GMT

like step wise or where and how we find those videos

Re: m30 mobile camera problem

Abhijith143 — Sat, 07 Nov 2020 06:28:06 GMT

u r facing problem on Front camera ?

Re: Re: m30 mobile camera problem

SivaprasadRagala — Sat, 07 Nov 2020 07:24:28 GMT

yes . at present both camera were struck

Re: m30 mobile camera problem

cs-member13 — Thu, 19 Nov 2020 13:27:06 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. Please be assured and perform following methods to resolve the Camera issue:-

1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).

2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support