topic Re: s20+ heating issue in Tech Talk

s20+ heating issue

vjaypawar — Tue, 03 Nov 2020 18:22:42 GMT

i purchased s20+ from flipkart in big billion days sale on 19th october 2020. the phone is superb but i am having heating issue so badly that after 3/4 mins of camera use, it starts heating approx 70° or more. i dont know , after paying this much amount , we have to face this problem. battery backup is also very bad . after 4-5 hrs it jumps at 15-20% . please suggest me some solution on this.

Re: s20+ heating issue

chiya7 — Tue, 03 Nov 2020 18:23:34 GMT

same problem bro

Re: s20+ heating issue

vjaypawar — Tue, 03 Nov 2020 18:31:39 GMT

what hav u done after u got this issue ?

Re: s20+ heating issue

Ehsank — Tue, 03 Nov 2020 20:27:42 GMT

one of the main reasons of battery drain is even you close apps but they uses ur battery and running in background unnecessary, see image and read the statement.
2nd due to huge notification enable.
for e.g ; Google has huge notification which we don't need at all see image just scroll down image and check how many notification it does have.
So do these settings to stop, which consume unnecessarily.

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

Re: Re: s20+ heating issue

Ehsank — Tue, 03 Nov 2020 20:28:08 GMT

Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if not using that apps then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6. Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will shared data to show recommendation and suggestion which also cause battery drain

7. Go to settings > account and backup> account > checkwhich app syncing automatically there and if any app which not necessary to auto sync then click on it and disable sync.

8. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)

9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Google >click on 3dot at right top corner>usage and diagnostics >off this option.

Re: s20+ heating issue

Ehsank — Tue, 03 Nov 2020 20:29:50 GMT

For heating issue you can do 2 things and lets see may it help at a certain limit but ,as this have exynos it will take time to resolve heating issue but if you feel heavy heating then you may visit service centre

A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

Re: s20+ heating issue

cs-member13 — Wed, 04 Nov 2020 18:15:30 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: s20+ heating issue

Sudhanshud — Mon, 09 Nov 2020 08:44:05 GMT

dont buy in sales

Re: s20+ heating issue

Srya — Wed, 10 Nov 2021 08:33:00 GMT

https://r2.community.samsung.com/t5/Galaxy-S/samsung-lie-unsatisfied-bleep-service-center-in-dehradun-uplod/td-p/10045942 please support me.comment and #scam by Samsung