topic Re: Battery draining fast in Tech Talk

Battery draining fast

Vipsee — Tue, 03 Nov 2020 11:28:14 GMT

Battery is draining fast as compared to earlier. This is just 2 months after the purchase. My model is Samsung M31(6000mAH). Is anyone facing this issue? What should be done?

Re: Battery draining fast

ZM — Tue, 03 Nov 2020 11:48:53 GMT

whilst Bluetooth is connected, I suffer huge drain.

Re: Re: Battery draining fast

Vipsee — Tue, 03 Nov 2020 11:57:04 GMT

Yes. Also try Location GPS..it will drain like fluid :(

Re: Battery draining fast

cs-member13 — Wed, 04 Nov 2020 14:54:18 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Battery drainage" issue kindly follow the given below step:

>> Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support