topic Re: Battery percentage in Tech Talk

Battery percentage

KHUsshhii — Tue, 20 Oct 2020 05:32:45 GMT

Today I noticed a new problem in my Samsung Galaxy M30s phone. It's showing fake battery percentage. I plugged the charger to charge the cell after switching off. I switched on my phone to check schedule. Before switching on, it showed 47%, but just after switching on, it showed 61%. I don't understand what's going on.

Please fix the problem.

Re: Battery percentage

AKA_harsh — Tue, 20 Oct 2020 05:49:41 GMT

i also faced the same issue

Re: Battery percentage

AKA_harsh — Tue, 20 Oct 2020 05:51:00 GMT

but now my problem is solved

Re: Re: Battery percentage

KHUsshhii — Tue, 20 Oct 2020 06:11:44 GMT

how long you suffered from this issue

Re: Battery percentage

Anonymous — Tue, 20 Oct 2020 07:14:30 GMT

Calibration problem. Just discharge completely and charge device in switch off mode 0-100%. It will solve your problem. If not there is a another option too.. First try this.

Re: Battery percentage

Kawsar4s — Tue, 20 Oct 2020 07:19:02 GMT

Go to customer support.

Re: Battery percentage

Johnash — Tue, 20 Oct 2020 13:33:11 GMT

Your battery might be loosing voltage. If it happens while doing heavy tasks like watching youtube videos or using your camera, please approach servive center for replacement. Generally, this happens in old batteries.

Re: Re: Re: Battery percentage

AKA_harsh — Wed, 21 Oct 2020 09:10:10 GMT

just 2 days

Re: Re: Re: Re: Battery percentage

AKA_harsh — Wed, 21 Oct 2020 09:10:24 GMT

perform calibration

Re: Re: Re: Re: Re: Battery percentage

KHUsshhii — Wed, 21 Oct 2020 09:12:35 GMT

Re: Re: Re: Re: Re: Re: Battery percentage

AKA_harsh — Wed, 21 Oct 2020 09:16:01 GMT

it will definitely solve ur problem
if it then please accept as solution dear!

Re: Battery percentage

cs-member13 — Fri, 23 Oct 2020 15:48:02 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:-

1. Check device in safe mode:- Using Safe Mode on a Samsung phone allows you to force the device to run the essential operating system, and disable most 3rd party applications.
To enter in safe mode:- Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode restart the device.

2. Reset the device:- Before resetting, kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
How to reset:- Settings > General management > Reset.

If the issue still persist, kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support