topic Re: Re: camera issue about galaxy m21 in Tech Talk

camera issue about galaxy m21

9027 — Fri, 16 Oct 2020 11:57:52 GMT

My samsung galaxy m21 both rear and front camera not working suddenly . Whenever I'll try to open it shows camera failed.😥

Re: camera issue about galaxy m21

Sidhabhi — Fri, 16 Oct 2020 12:00:35 GMT

Reset camera to default settings and try

also clear camera cache/data

Re: Re: camera issue about galaxy m21

9027 — Fri, 16 Oct 2020 12:04:47 GMT

i done all the suggestion you preferred but still its shows camera failed.😓

Re: camera issue about galaxy m21

Sidhabhi — Fri, 16 Oct 2020 12:17:50 GMT

Ok change resolution(picture size and try)

also perform normal phone reset settings settings>general management>Select reset>click on reset settings

Re: Re: Re: camera issue about galaxy m21

tx09 — Fri, 16 Oct 2020 14:47:49 GMT

do a factory reset on your phone after backing up your data.

Re: camera issue about galaxy m21

Samsung_Support3 — Thu, 22 Oct 2020 06:15:55 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support