topic Re: Re: Call Recorder bug in Tech Talk

Call Recorder bug

samjet — Wed, 07 Oct 2020 10:34:26 GMT

The galaxy M31 has a issue. The call recorder software is bugged as it only enables recording for numbers which as stored in that option. Ideally when you call or get any call it should allow you a choice whether you want to record a particular call or not. This app **bleep**.

9769062969

Re: Call Recorder bug

TimonN — Wed, 07 Oct 2020 10:44:20 GMT

You can always set call recording off and then in each call start recording.

Re: Call Recorder bug

Ehsank — Wed, 07 Oct 2020 13:47:51 GMT

whenever you received a call, click on 3 dot at right top corner, then you will find an option start recording, or if recording already started then stop recording option

Re: Re: Call Recorder bug

Ehsank — Wed, 07 Oct 2020 13:50:34 GMT

other option is open dialer>click on 3 dot>settings > auto call recording>click on it >auto recording >click on it, then you will get 3 option
all numbers
unsaved numbers
selected numbers
choose as per your choice

Re: Re: Call Recorder bug

samjet — Thu, 08 Oct 2020 10:15:07 GMT

I put it off but resultvis same...cannot record...

Re: Re: Call Recorder bug

TimonN — Thu, 08 Oct 2020 10:27:08 GMT

Then follow as suggested below by @Ehsank

Re: Call Recorder bug

Samsung_Support3 — Thu, 08 Oct 2020 18:06:22 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Call Recorder bug

samjet — Thu, 08 Oct 2020 19:56:49 GMT

thanks ..its fixed after clearing cache and rebooting in safe mode

Re: Call Recorder bug

samjet — Thu, 08 Oct 2020 19:57:51 GMT

its fixed after clearing cache and rebooting in safe mode