topic Re: Update for Galaxy M30s in Tech Talk

Update for Galaxy M30s

shashiprakashsingh — Sun, 27 Sep 2020 06:50:00 GMT

At the end of 3 months No any update got on Samsung Galaxy M30s

There are so many problems found please fix the problem by update

I can't update Google chrome and Android system web view from the last 1 months

Please fix the problem immediately in M30s

Re: Update for Galaxy M30s

Ehsank — Sun, 27 Sep 2020 06:54:27 GMT

this is not a problem of your handset
but if you can't update since last one month then its strange.
by the way both 2 are always having problem to all users this problem is from Google
do one thing long press on playstore icon >app info>storage >clear cache and data >restart your device then try

Re: Re: Update for Galaxy M30s

Ehsank — Sun, 27 Sep 2020 06:55:08 GMT

and regarding update from Samsung so you need to wait ...

Re: Re: Update for Galaxy M30s

shashiprakashsingh — Sun, 27 Sep 2020 06:58:43 GMT

I already done this step

I go to nearest service center where they put new software in my handset through their system
But problem not solved yet.

Re: Re: Update for Galaxy M30s

Ehsank — Sun, 27 Sep 2020 07:02:50 GMT

because this is not your handset issue, brother

Re: Re: Update for Galaxy M30s

Ehsank — Sun, 27 Sep 2020 07:04:17 GMT

you can do one more thing uninstall it then install again

Re: Update for Galaxy M30s

abhi2700835 — Sun, 27 Sep 2020 07:09:27 GMT

Bro u can't update 2 apps as shown actually they will be sepaupdated i did myself
just click on chrome and try 2-3 times on wifi and leave it and it will be updated after that start webview it worked for my 3phones of Samsung

Re: Update for Galaxy M30s

Anonymous — Sun, 27 Sep 2020 07:45:12 GMT

this is not device issue .. fix for this is to uninstall updates of those apps clear data and reinstall again.. this might help

Re: Update for Galaxy M30s

Ravi124 — Mon, 05 Oct 2020 19:30:19 GMT

Hi Shashiprakash, In last few months I am also faced the same problem. But, I updated these apps now. Click the update button then click the Chrome app icon. It will navigate to the Chrome app page. In that page the Chrome app downloading is started. But if you again navigate to My apps page still it now shows update button. But the update process is already started. Once you pressed update button wait for until the update completed. Don't press the update button again and again.

Re: Re: Update for Galaxy M30s

shashiprakashsingh — Tue, 06 Oct 2020 02:09:13 GMT

before 3 day my problem is solved
by uninstalling the chrome app

Re: Update for Galaxy M30s

Samsung_Support3 — Sun, 11 Oct 2020 05:10:17 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Update for Galaxy M30s

cs-member13 — Sun, 25 Oct 2020 08:40:12 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support