topic Re: Smart view slow in SmartThings

Smart view slow

ezraken — Sun, 16 Mar 2025 17:30:29 GMT

Like the title says smart view is very slow and some time take more than a few tries to connect, I'm using my tv, my wifi and my phone why isn't this an instant thing,

Recently i found out about tap on tv to cast feature but after taping the phone on tv the phone asks for confirmation it really kills the point of the feature, i do think security is important but not to the point it becomes a constraint, if I'm trying to cast on a paired device it shouldn't ask for confirmation neither should it fail at connection i have good network,

Tv in question is samsung cue60a 55

And phone is s24.

Re: Smart view slow

AudioJack35 — Sun, 16 Mar 2025 17:44:26 GMT

It's poor software tuning,
I'm sure if you did the same ting with flagship TV's of Samsung it would woek seamlessly

Re: Smart view slow

cs_member10 — Mon, 17 Mar 2025 04:56:08 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Clear app cache through Device care:
→ Settings > Device care > Storage > CLEAN NOW.

● Smart view clear data: Settings> Apps> Filter and sort> Show system apps>OK>Smart View app> Storage> Clear data.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Kindly try to connect the same after performing the above given steps.

● Make sure your Tv voluam is working fine.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

Re: Smart view slow

rcfc87 — Mon, 08 Dec 2025 23:52:05 GMT

This worked for me in December 2025 with a Samsung s24 phone.i can now cast well using smart view and the native cast in other apps like Google photos.

Settings > connections > wifi > 3dots > intelligent wifi > prioritize real-time data OFF

From here

https://eu.community.samsung.com/t5/other-galaxy-s-series/lagging-smart-view/td-p/5464930/highlight/true/page/3