topic Re: Re: Mobile slowly Charging and heated while charging? in Galaxy F

Mobile slowly Charging and heated while charging?

Hr3230 — Tue, 07 May 2024 14:16:46 GMT

From past 1 week my mobile was fastly charged and it got heated while charging and I am also using official samsung 25 watts charger . What's the problem . Please fix it

Re: Mobile slowly Charging and heated while charging?

Hr3230 — Tue, 07 May 2024 14:17:40 GMT

Anyone facing these issue let me know ?

Re: Mobile slowly Charging and heated while charging?

goodthings — Tue, 07 May 2024 14:43:33 GMT

Please charge your's device in cool atmosphere also during charging turn off internet then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

Re: Mobile slowly Charging and heated while charging?

goodthings — Tue, 07 May 2024 14:43:59 GMT

Your's most welcome to here.

Re: Re: Mobile slowly Charging and heated while charging?

Hr3230 — Tue, 07 May 2024 14:51:26 GMT

I did all these things and also reset my device settings and it worked for one day and same thing happened

Re: Re: Re: Mobile slowly Charging and heated while charging?

goodthings — Tue, 07 May 2024 14:55:00 GMT

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

Re: Re: Re: Re: Mobile slowly Charging and heated while charging?

Hr3230 — Tue, 07 May 2024 15:03:27 GMT

Ok I will try and reply . Thank you

Re: Re: Re: Re: Re: Mobile slowly Charging and heated while charging?

goodthings — Tue, 07 May 2024 15:06:21 GMT

Your's most welcome.

Re: Mobile slowly Charging and heated while charging?

cs_member10 — Wed, 08 May 2024 03:14:42 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issues by using the given links.

1. Galaxy device heat while charging issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-device/#:~:text=Please%20be%20aware%20that%20the,damaged%20or%20incompatible%20charging%20cable.&text=Next-,Disconnect%20the%20charger%2C%20and%20close%20all%20running%20apps.,authorized%20charger%20and%20USB%20cable.

2. Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix-it/

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support