Camera crashed

sayan2b1 — Sat, 16 Mar 2024 20:24:41 GMT

Whenever I'm going to take 50MP photo camera crashed!

Re: Camera crashed

somanath_sahu — Sun, 17 Mar 2024 01:49:06 GMT

Which device

Re: Camera crashed

cs_member10 — Mon, 18 Mar 2024 02:36:08 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Remove third-party applications: Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Path: Settings> Apps> third-party application from Apps> Uninstall.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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