topic USB Connector issue | Samsung in Galaxy F

USB Connector issue | Samsung

Livin70 — Mon, 04 Dec 2023 11:50:18 GMT

I used my laptop to charge my mobile, after sometime I'm keep getting this annoying notification "USB Connector connected" & "USB Connector disconnected" I not even able to lock screen, it's keep awaking my screen

It's so annoying Samsung software issues are so worst

Please someone provide solution for this and please add comment if faced same issue, Samsung has to fix this bug

Re: USB Connector issue | Samsung

DevParjapat — Mon, 04 Dec 2023 13:23:24 GMT

It's not a bug
Try out to clear data from app settings
Show system app and then USB setting and clear data
If problem solve then good otherwise clean the charging jeck

Re: USB Connector issue | Samsung

cs_member10 — Tue, 05 Dec 2023 04:15:59 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps:

Kindly check the power socket functionality with a different device or try to charge the device in a different power socket.

1. Check connectivity: Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.

2. Check charger functionality: If different devices charge with the same charger. It seems your charger is functioning, before getting into the mobile-related troubleshooting, I would like to know whether you are using a Samsung-approved charger.
Note: We recommend our customers use only Samsung-approved chargers, as 3rd party chargers with different output ratings may cause errors in the device.

If the device charges with a different charger: It seems there is an issue with your charger, kindly check the physical condition of your charger for any damage.

3. Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

4. You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

If the issue still occurs please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: USB Connector issue | Samsung

Livin70 — Wed, 06 Dec 2023 00:41:21 GMT

Now this notification gone after using my original mobile Samsung adaptor

My question was that particular notification wasn't in my control i not even able to disable it since it is comes from Android System

This is how my situation was "due to #cyclone issue in #chennai we faced power shortage issue for 2 days so I used my laptop to charge my mobile to 6% for some urgent situation , because of that notification screen awaking issue my charger drained faster :(, when I tried to disable that notification there was no option"

So My request is when we display some kind of notifications to our users it should be controllable from user end enable/disable option

Thanks for your support