topic Re: f23 network issue in Galaxy F

f23 network issue

karanbisht01 — Mon, 27 Mar 2023 11:14:04 GMT

i am having network issue in f23 5g have to restart my phone everytime to call or i can't call or receive call . it is showing mobile number out off reach or mobile number is busy/off have done everyting posible solution is urgently required

Re: f23 network issue

ARJUNB — Mon, 27 Mar 2023 18:27:30 GMT

Which network are u using.
Plz go to your carrier and get your sim card replaced. There could be a reason for your sim card being damaged. This issue I had when I was using m51 but after the replacement of my jio sim problem was solved and now no issues. So first check which carrier r u using.

Re: Re: f23 network issue

karanbisht01 — Tue, 28 Mar 2023 02:45:41 GMT

jio but how came they are working fine in other phones

Re: Re: Re: f23 network issue

Communicator — Tue, 28 Mar 2023 06:09:03 GMT

Did you updated your phone with the latest update? If yes then wait for update for bug fix, or try clearing cache partition or reset your phone, and check if problem is resolved or not.

Re: f23 network issue

ARJUNB — Tue, 28 Mar 2023 09:22:38 GMT

This is my 5g and 4g speed on samsung f23

Re: f23 network issue

ARJUNB — Tue, 28 Mar 2023 09:23:09 GMT

Carrier aggregation works like a charm on samsung f23.

Re: f23 network issue

cs_member8 — Wed, 29 Mar 2023 11:47:09 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your smartphone once and also re-insert your SIM card.
Check device network in an open area: Kindly check your device in a different location/network coverage area.

Check device network mode settings
Please follow the below steps.
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.
Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.

Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support