topic Re: Video call problem in Galaxy F

Video call problem

SiyA15 — Tue, 13 Dec 2022 15:28:42 GMT

The audio speed automatically becomes faster for the other person during video call!!!

Is it a glitch of #OneUi5?!

Re: Video call problem

Anonymous — Tue, 13 Dec 2022 15:31:15 GMT

Which app are you facing this issue on?

Re: Re: Video call problem

SiyA15 — Tue, 13 Dec 2022 15:36:25 GMT

WhatsApp and Telegram

Re: Video call problem

SiyA15 — Tue, 13 Dec 2022 15:36:35 GMT

Is there any solution?!

Re: Re: Re: Video call problem

Anonymous — Tue, 13 Dec 2022 15:39:05 GMT

I faced the same issue on Google Meet on A Xiaomi device, so I guess it's not an issue in ONE UI.

Re: Re: Re: Re: Video call problem

SiyA15 — Tue, 13 Dec 2022 15:40:41 GMT

i also faced on the same.

Re: Video call problem

cs_member8 — Mon, 26 Dec 2022 20:33:41 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support