topic Re: F62 Network issues post OS update in Galaxy F

F62 Network issues post OS update

KC-F62 — Sun, 15 Aug 2021 13:54:52 GMT

I received OS update today and i have updated it. From then my network has dropped by 90% . Net is very very slow and even outgoing calls are dropping. Even applications are not opening properly. Seems same issue for many people. Please don't upgrade. I restarted my mobile many times but its of no use. I doubt samsung has just pushed this without testing.

Re: F62 Network issues post OS update

dj9494 — Sun, 18 Jul 2021 07:37:21 GMT

Kindly share a feedback of the same in the get help section 🙏

Re: F62 Network issues post OS update

Green_Grass — Sun, 18 Jul 2021 07:40:27 GMT

Post it in error report section please

Re: Re: F62 Network issues post OS update

KC-F62 — Sun, 18 Jul 2021 08:33:46 GMT

I have posted it there as well. Thanks

Re: F62 Network issues post OS update

vineelgoud98 — Sun, 18 Jul 2021 08:33:57 GMT

Its is Carrier aggregation problem...samsung can't give him

Re: Re: F62 Network issues post OS update

KC-F62 — Sun, 18 Jul 2021 08:35:47 GMT

Its working good before upgrading to latest build E625FDDU1AUG1. Hardly we could open few apps now with mobile internet.

Re: F62 Network issues post OS update

PanndyaRaviraj — Sun, 18 Jul 2021 17:35:11 GMT

Hay pal highlight this issue on social media I am facing the same issue and we want carrier aggregation so we dont have to face this issue in future

#4GPLUSFORF62

Re: F62 Network issues post OS update

KC-F62 — Tue, 20 Jul 2021 09:27:06 GMT

I went to service center. They simply installed the same OS. Seems That's what they can do.. issue still persists

Re: F62 Network issues post OS update

Samsung_Support2 — Wed, 21 Jul 2021 13:39:53 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%20the%20same%20SIM,visit%20Samsung%20authorized%20service%20center.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: F62 Network issues post OS update

KC-F62 — Thu, 22 Jul 2021 00:35:03 GMT

None of the above steps are working. I have shared the error reports for couple of times. But no further update on this. Issue is with latest build for F62

Re: F62 Network issues post OS update

KC-F62 — Sat, 25 Sep 2021 14:52:55 GMT

Samsung take ur **bleep** F62 phone back and return our money. I'll buy better phone #returnMoney #F62WorseNetwork #osissue #worseNetworkSpeed

Re: F62 Network issues post OS update

KC-F62 — Sat, 25 Sep 2021 14:55:52 GMT

In my MI phone wifi network speed is 98MBPS. But in samsung f62 its less than 30. Mobile network speed in MI phone is more than 25 Mbps. But for same sim and location its 1 or 2 mbps in F62. Such a worse phone with pooorrr network connectivity