topic Re: Auto Restart in Galaxy F

Auto Restart

abhinavkrpcse — Thu, 18 Aug 2022 17:16:03 GMT

Earlier I had reported Green display appeared while updating GPS update.

Now, I noticed another issue. F62 is Auto Restarting after GPS update.

Earlier phone was working fine,but after the update, it is self Restarting.

Samsung should take care of it.

Re: Auto Restart

DizouzaF62 — Thu, 18 Aug 2022 17:18:51 GMT

Yes . After the last update battery got worse and it's automatically getting restarted

Re: Re: Auto Restart

Ajay_das — Thu, 18 Aug 2022 18:00:56 GMT

Yes battery drain issue more

Re: Auto Restart

JC98 — Thu, 18 Aug 2022 18:28:41 GMT

There's battery drain random restarts and audio breaking issues while incoming notifications

Re: Auto Restart

CrazyBoy28 — Sun, 21 Aug 2022 07:30:53 GMT

Share your logs to membersindia@samsung.com

Check this out to get log files

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

Re: Auto Restart

cs_member8 — Thu, 25 Aug 2022 10:20:34 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

Re: Re: Auto Restart

abhinavkrpcse — Thu, 25 Aug 2022 11:06:29 GMT

Lol didn't work. Let's switch to another company and influence others not to purchase Samsung. Whoa.