topic Phone Restart Problem in Galaxy F

Phone Restart Problem

Rønny — Thu, 18 Aug 2022 02:04:33 GMT

I have updated my samsung f41 on android 12. And after that my phone is keep restarting in every 4 to 5 hours. It's really annoying. Once I was on a office meeting with a client and suddenly my phone switched off.

Samsung service centre please resolve my issue as fast as possible.

Re: Phone Restart Problem

SrajTech — Thu, 18 Aug 2022 02:54:09 GMT

This is a manufacturing defect of exynos 9611 soc and a quality control fault of Samsung
They had provided free repair to many users but now it has become widespread
https://r2.community.samsung.com/t5/Tech-Talk/Auto-Restart-Brand-solution/td-p/10333335
Follow the above steps in the post, if they deny, then ask for discount and be adamant that the update has damaged your phone, tell them you will file complaints in consumer forum

Re: Phone Restart Problem

shribhat — Sat, 20 Aug 2022 19:20:04 GMT

Daily 2 time restarting mu phone F41, samsung really work on this. They have to give the correct update

Re: Re: Phone Restart Problem

Rønny — Thu, 25 Aug 2022 08:16:07 GMT

I mailed to samsung service about this Restart problem and they told me to go nearest service center. When I went their they said, mother board of my phone has damaged and for that we have to replace it. But my warranty period is over so they told me to pay for this motherboard. I mean it's their fault not mine they should repair my phone on their behalf. I mean seriously.....

I will not gonna buy samsung phone ever in my life and not to recommend anyone to buy samsung phones..🤬🤬

Re: Phone Restart Problem

cs_member8 — Thu, 25 Aug 2022 08:46:55 GMT

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.