topic Re: Auto restart problem in Galaxy F

Auto restart problem

15vinayak — Sun, 27 Mar 2022 03:24:36 GMT

Today my galaxy f41 restarts automatically while i open the location, that problem is very random, i dont know how i can fix it, do i have to take it to service center or i should wait for one ui 4.0 update, that update will clear this issue or not

Re: Auto restart problem

Sun, 27 Mar 2022 03:26:34 GMT

https://r2.community.samsung.com/t5/Tech-Talk/autorestart-issue/td-p/11059145

its a known issue. u can read about it here.

Re: Auto restart problem

SrajTech — Sun, 27 Mar 2022 04:20:17 GMT

Factory reset once
If problem continues then visit service center, and if they say motherboard replacement needed, then this a known issue and its Samsung's fault
Update has damaged your phone
https://r2.community.samsung.com/t5/Tech-Talk/Auto-Restart-Brand-solution/td-p/10333335

Re: Re: Auto restart problem

15vinayak — Sun, 27 Mar 2022 04:25:26 GMT

Agr factory reset krdiya aur kuch time ke liye problem solve hogya lakin jab warranty period khatam hua uske baad fir dikkat aane lagi fir kya krunga

Re: Re: Re: Auto restart problem

SrajTech — Sun, 27 Mar 2022 04:32:14 GMT

Agar warranty mei hai tto turant service center jaao
Motherboard problem bole tto free repair demand krna strictly
Or na maane tto upar vale link k steps follow krna

Re: Re: Re: Re: Auto restart problem

15vinayak — Sun, 27 Mar 2022 04:47:06 GMT

Phone 10 15 din dena padega na

Re: Re: Re: Re: Re: Auto restart problem

SrajTech — Sun, 27 Mar 2022 05:08:31 GMT

Ha, kitni warranty bachi hai?

Re: Re: Re: Re: Re: Re: Auto restart problem

15vinayak — Sun, 27 Mar 2022 05:22:18 GMT

Abhi to hai 5 6 mahine ki

Re: Re: Re: Re: Re: Re: Re: Auto restart problem

SrajTech — Sun, 27 Mar 2022 05:47:14 GMT

Tto krvalo jaldi

Re: Auto restart problem

cs_member8 — Mon, 18 Apr 2022 09:26:02 GMT

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

Re: Auto restart problem

galaxyvj — Tue, 15 Oct 2024 08:11:40 GMT

I have faced the same issue in Galaxy F23 and following up with Samsung customer support for the last 2 months. They will first ask you to do firmware update, then ask for motherboard replacement for Rs.9000. If you argue, they will damage your mobile at their custody in the name of water log condition, convert the software issue into hardware issue stating that your phone does not have any IP rating for water resistance and will add another Rs.7000 for display replacement.

With that cost, you can buy a new mobile.

If you want to fight, make a complaint over them in https://consumerhelpline.gov.in/public/

Refer to my post:

https://r2.community.samsung.com/t5/Galaxy-F/Bootloop-issue-in-Samsung-Galaxyf23/m-p/17200102/highlight/true#M110556