topic Re: volte problem in Galaxy F

volte problem

SagarTayade — Sun, 11 Jul 2021 17:46:47 GMT

I purchase new mobile samsung galaxy f12, but there is no option seen on top, thatswhy i cant make video calls. Please provide solution for this problem

Re: volte problem

AbhishekPriya — Sun, 11 Jul 2021 17:57:54 GMT

Which Sim card do you use?

Re: Re: volte problem

SagarTayade — Mon, 12 Jul 2021 02:35:06 GMT

airtel

Re: volte problem

_HK02_ — Mon, 12 Jul 2021 03:11:47 GMT

Were u using the sim in some previous phone with Volte enabled??

Re: volte problem

Yasin01 — Mon, 12 Jul 2021 03:41:05 GMT

1st check your sim upgraded to 4G?
2nd your area have 4G network?
3rd check your 4G settings and volte settings in your mobile.

Re: Re: volte problem

SagarTayade — Mon, 12 Jul 2021 04:05:59 GMT

i purchasw new 4g sim, setting is ok, but still i cant connect video call directly by using default phone application

Re: volte problem

UNDS — Tue, 13 Jul 2021 12:52:11 GMT

VoLTE and ViLTE is dependent on area basis. I also had same problem with my older phone

Re: Re: volte problem

UNDS — Tue, 13 Jul 2021 12:53:20 GMT

I'll say that you should update software or wait till airtel starts VoLTE in your area

Re: volte problem

Samsung_Support2 — Tue, 13 Jul 2021 17:01:36 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Re: Re: volte problem

apk9 — Tue, 19 Oct 2021 10:40:35 GMT

Airtel