topic Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G in Galaxy F

NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

Senthil22011981 — Sat, 04 Apr 2026 12:30:33 GMT

My samsung F14 5G model Last month software updatded , After software updatded my phone mostly shows LTE+ only , But the same place other samsung model F series Shows 5G . What will do ?

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

Sarvesh_Akhouri — Sat, 04 Apr 2026 13:20:35 GMT

Are you using Jio SIM ? Simply put the phone in Aeroplane mode and then back. Network will switch to 5G.
Also try to select LTE in mobile networks. Then restart and change back to preferred 5G mode. Hope this may solve your problem.
If above methods doesn't solve your problem then simply take out the SIM, clean it and reinsert.

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

Senthil22011981 — Sat, 04 Apr 2026 13:21:35 GMT

Yes sir

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

Senthil22011981 — Sat, 04 Apr 2026 13:27:37 GMT

Jio is first slot also , I have many time on/off Aeroplane mode , Just 1 minutes 5g , than again 4g+ . And we have set preference 5g mode , The same place, same time my other phone F23 model Always show 5g.

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

Senthil22011981 — Sat, 04 Apr 2026 13:25:51 GMT

Please help anyone 🙏

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

goodthings — Sat, 04 Apr 2026 14:12:36 GMT

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

goodthings — Sat, 04 Apr 2026 14:12:43 GMT

You're welcome to here.

Re: Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

MichealS25 — Sat, 04 Apr 2026 14:53:10 GMT

Agar Jio Sim Hai to 5g only app download krlo play store se..Aur app open krke NR only krdo .kabhi v switch nahi hoga 4g pe ..par ye airtel sim par kam nahi krega only jio

Re: NETWORK ISSUE IN AFTER SOFTWARE UPDATE F14 5G

cs_member10 — Tue, 07 Apr 2026 08:17:57 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-reset/

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.