topic Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does anyone face.. in Galaxy F

Samsung galaxy f62 heats up when using camera.Does anyone face the same problem?

Shfk — Thu, 24 Jun 2021 05:03:33 GMT

When using the back cam main sensor for less than 20 minutes, the whole phones top part(around back cam and front cam) heats up a bit which makes it difficult to hold near the ear for calls.

Is there a fix for this?

Re: Samsung galaxy f62 heats up when using camera.Does anyone face the same pr..

koushik2003 — Thu, 24 Jun 2021 05:07:09 GMT

It can be fixed by software update

Re: Re: Samsung galaxy f62 heats up when using camera.Does anyone face the sam..

Shfk — Thu, 24 Jun 2021 05:10:55 GMT

I did the latest update early this week, issue still exists.

Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does anyone face the..

ndjf — Thu, 24 Jun 2021 06:06:45 GMT

Is it crashing the camera app or, any other thing when, it's getting heated ?

Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does anyone face..

Shfk — Thu, 24 Jun 2021 06:15:39 GMT

Didn't notice any crash as of now, i do couple of video chats and noticed camera heating. Video calls are not more than 15 mins.

Re: Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does anyone ..

ndjf — Thu, 24 Jun 2021 06:26:33 GMT

Then, I think it's normal. Because in every phone, while in video chats, camera gets heated. But, it doesn't give any problems in long run.

Re: Re: Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does any..

Shfk — Thu, 24 Jun 2021 06:29:09 GMT

Ok thank you

Re: Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does anyone ..

DarkKnight56 — Thu, 24 Jun 2021 07:23:37 GMT

I am using f62 I haven't faced any heating issue while using the camera. Most of my work is going on by video calls which last for hours. I haven't faced any issues in this case. If u are facing major heating issue then I advice u clear the data of video chat app and restart your device.

Re: Re: Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does any..

ndjf — Thu, 24 Jun 2021 08:10:44 GMT

Do you use wifi ? Because, I have seen that mobile heats lesser when on wifi

Re: Re: Re: Re: Re: Re: Re: Samsung galaxy f62 heats up when using camera.Does..

DarkKnight56 — Thu, 24 Jun 2021 09:27:02 GMT

Yeah I use wifi

Re: Samsung galaxy f62 heats up when using camera.Does anyone face the same problem?

f62_CA — Thu, 24 Jun 2021 11:35:50 GMT

put it in fridge ....i don't think samsung cares about mid range devices ....they have stopped giving phone cases too and no screen guard

Re: Samsung galaxy f62 heats up when using camera.Does anyone face the same problem?

cs-member13 — Sun, 27 Jun 2021 13:29:18 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support