topic Re: Charging problem in galaxy F15 5g in Galaxy F

Charging problem in galaxy F15 5g

ichigouzumaki2k04 — Fri, 25 Apr 2025 18:10:40 GMT

I'm facing a charging issue with my Galaxy F15 5G. When I put the phone on charge in the evening, it doesn't charge at all. I had to reboot the phone to get it to start charging. Also, before connecting the charging cable, I noticed the phone wasn't recognizing it properly. After rebooting and reconnecting the cable, it worked.

Has anyone else faced this issue? Any solutions?

Re: Charging problem in galaxy F15 5g

Oldy4756 — Sat, 26 Apr 2025 03:35:00 GMT

Check if anything stuck in charging port,cable.

Check if every hardware part of charging is ok.

when you we're trying to charge, was your device overheated ? If yes firstly let it be cool by removing cover.

Re: Charging problem in galaxy F15 5g

cs_member10 — Sat, 26 Apr 2025 04:04:05 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Check connectivity & charger functionality: Please check whether the charger cable and adapter are fixed well. Remove the charging cable and reconnect with the mobile phone properly.

● Request you to check the charger functionality with a different device or try to charge the same device with a different charger.

● Request you to check the charger functionality with a different device or try to charge the same device with a different charger.
Note: Kindly open Device Care from Settings > Battery > Please tap on 3dots (more option) at the top right-hand side > Please select settings> Enable fast cable charging.

● Kindly disable the battery protection mode( if enabled).

● Kindly follow the standard charging procedure. Charge the device in switch-off condition for a minimum of 10 minutes.

● Please check the back panel of your device's physical condition (Bulge, Swelling, or visible damage).

● If the physical condition is not good: Request you to turn off the device immediately and please do not try to charge or tamper with the battery also request you to visit the service center immediately.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Re: Charging problem in galaxy F15 5g

Ayrise — Sun, 27 Apr 2025 19:30:27 GMT

Yeahh in my f 15 also tha same problem..this is definitely a hardware issue

Re: Charging problem in galaxy F15 5g

abhirudra12 — Fri, 26 Sep 2025 20:05:54 GMT

I have problem my mobile battery low lost slow battery charing never fast.

Re: Re: Charging problem in galaxy F15 5g

ichigouzumaki2k04 — Fri, 26 Sep 2025 20:19:17 GMT

Have you try cleaning charging port your phone sometimes dust and lint stuck in there it may worth it try and clean. Carefully without damage to charging point✨️

Re: Re: Charging problem in galaxy F15 5g

ichigouzumaki2k04 — Fri, 26 Sep 2025 20:24:46 GMT

Rebooting my phone and reconnecting the cable seem to fix it permantly

Re: Charging problem in galaxy F15 5g

abhirudra12 — Fri, 26 Sep 2025 20:28:40 GMT

I have mobile Samsung f15 5G battery charging low lost that I am worry. Please link help send me download software update.

Re: Charging problem in galaxy F15 5g

ichigouzumaki2k04 — Fri, 26 Sep 2025 20:34:51 GMT

Go to setting and scroll down and there is option softwere update and update your phone