topic Re: Network issue in Galaxy F

Network issue

Sun436 — Thu, 27 Mar 2025 14:07:54 GMT

I am using Samsung Galaxy F15 5g device. I am facing network issues like 5g network disconnected continuously, I mean it's not stable the I switch to 4g , as well as same problem, sometime I cannot receive the calls as well as I cannot making calls. I am use Jio... but same problem...

Anyone having solution for this problem..

I am resting my network setting but till this problem is not solved

Re: Network issue

moon190 — Thu, 27 Mar 2025 14:13:20 GMT

Same problem f15 5g
I request samsung team please resolve as soon as possible 🙏

Re: Network issue

AASHI_007 — Thu, 27 Mar 2025 14:15:38 GMT

If you're experiencing unstable 5G and 4G connectivity, difficulty receiving or making calls on your Samsung Galaxy F15 5G with Jio, try these troubleshooting steps: check your Jio plan and coverage, ensure your phone software is up-to-date, and reset your network settings (but be aware this will also reset Wi-Fi and Bluetooth).

If you like my suggestion so click on three dots then click on accept solution this will help more peoples

Re: Network issue

asc67 — Thu, 27 Mar 2025 14:19:23 GMT

Yes

Re: Network issue

krishnamtomar — Thu, 27 Mar 2025 14:28:31 GMT

It's network issue nothing related to phone, when you will download any thing on 5g after 5-10 minute it will switch to 4g. It's just network provider issue not related to phone I'm using s24 ultra still facing network issue with jio.

Re: Network issue

goodthings — Thu, 27 Mar 2025 15:42:35 GMT

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

Re: Network issue

AudioJack35 — Thu, 27 Mar 2025 17:05:13 GMT

Go to social media and tag #Samsung official accounts and describe your issue to get their attention

Re: Network issue

cs_member10 — Fri, 28 Mar 2025 04:06:42 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that it can happens due to network glitch. Meanwhile, kindly perform the following steps to resolve your issue by the given link:

● Unable to make call issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-your-galaxy-device-is-unable-to-ma...

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

Re: Network issue

SHRN1 — Sun, 30 Mar 2025 05:29:07 GMT

Use force 5g app from playstore

Set network to
NR ONLY

Re: Network issue

Chinsmokly — Sun, 30 Mar 2025 05:53:28 GMT

Same issue with my device too. I am having a stable 5g in f14 but an unstable 5g in f15😅 both device am using airtel sim. Dont understand f15 is an upgrade or downgrade of f14

Re: Network issue

bapipatra — Tue, 24 Jun 2025 11:18:20 GMT

Hiii