topic Re: Re: Re: Re: Ongoing Issue with Samsung F55 - Need Help in Galaxy F

Ongoing Issue with Samsung F55 - Need Help

20Rajdip_Podder — Sat, 21 Dec 2024 04:22:13 GMT

Despite the service center confirming there's a problem with my phone, Samsung customer service is refusing to address it. Instead, they’re offering a 6-month warranty extension. But what if the issue worsens within these 6 months? They’re not listening now—will they listen then? And if the problem persists after the warranty, do I have to pay for a defect that’s been there since day one? This is unfair and frustrating.

Re: Ongoing Issue with Samsung F55 - Need Help

Parekhmeet16 — Sat, 21 Dec 2024 04:24:36 GMT

problem ?

Re: Re: Ongoing Issue with Samsung F55 - Need Help

20Rajdip_Podder — Sat, 21 Dec 2024 04:37:42 GMT

There has been a microphone issue since the day I bought it.

Re: Re: Re: Ongoing Issue with Samsung F55 - Need Help

mohit_omar_ — Sun, 22 Dec 2024 09:35:57 GMT

Same issue is my galaxy F55.
Some times in few applications like camara vedio, Snap Chat, Voice recorder etc. It doesn't take voice input.
Plz send the log files to samsung support and report it.

Re: Re: Re: Ongoing Issue with Samsung F55 - Need Help

mohit_omar_ — Sun, 22 Dec 2024 09:36:34 GMT

Same offer provide the compnay to me but that is waste.

Re: Re: Re: Re: Ongoing Issue with Samsung F55 - Need Help

20Rajdip_Podder — Sun, 22 Dec 2024 10:49:49 GMT

I did

Re: Ongoing Issue with Samsung F55 - Need Help

cs_member10 — Mon, 23 Dec 2024 04:30:26 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support