DISPLAY PROBLEM PLS HELP

unknown071 — Sun, 22 Sep 2024 03:18:01 GMT

My phone lcd display has this issue as u can see here and my device never fell or damaged. Its also having ghost touches. Pls guide me with this issue

Re: DISPLAY PROBLEM PLS HELP

Ak_Rocks — Sun, 22 Sep 2024 03:35:25 GMT

Your display board Backlight is cooked go replace it these are problems with LCD displays!

Re: Re: DISPLAY PROBLEM PLS HELP

unknown071 — Sun, 22 Sep 2024 03:44:01 GMT

Re: DISPLAY PROBLEM PLS HELP

cs_member10 — Sun, 22 Sep 2024 12:35:50 GMT

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

Re: DISPLAY PROBLEM PLS HELP

abhinavkrpcse — Tue, 24 Sep 2024 17:11:44 GMT

Display change is required in service center.

Re: DISPLAY PROBLEM PLS HELP

arusha1234 — Sun, 27 Oct 2024 09:44:13 GMT

Display replacement is the only solution.

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