topic Re: Re: Screen Issue in Galaxy F

Screen Issue

Harsh_14 — Wed, 18 Sep 2024 14:54:12 GMT

I'm using a Samsung Galaxy F15 5G, and my phone's screen in dark mode, with low brightness, shows a purple-reddish tint at the top right corner. This problem has been there since the first day of purchase, and it only happens in dark mode with low brightness. I believe it's a software issue. I have reset my phone 3 to 4 times, reset all settings, and even visited the service center. They confirmed it’s not a display problem. I've shared this issue many times in the Samsung Members app, but they keep providing the same instructions. If anyone at Samsung cares about consumers, please send this message to a higher authority, because many F15 users are facing this problem. I kindly request Samsung to resolve this problem or glitch—whatever it may be—since it's clearly a software or UI issue. The UI is not well-optimized in the Samsung Galaxy F15 5G. Thank you.

Re: Screen Issue

Neerajjpr — Wed, 18 Sep 2024 16:15:44 GMT

Samsung will not solve this issue because they have no solution. They just sell their third class products in the market . Then it's the headache of customer whatever they face the problems. Never buy any Samsung device in future and aware others also not to trapped in Samsung gimmick.

Re: Screen Issue

Marimuthuofl — Wed, 18 Sep 2024 16:19:28 GMT

Display grainy issue in A54. I contact customer care lot of time visit service center 5 times. They said same answer like its normal or sorry for the inconvenience. Still no solution. Never buy samsung.

Re: Screen Issue

frosty79 — Thu, 19 Sep 2024 02:05:03 GMT

Does that look like this?

Re: Re: Screen Issue

Harsh_14 — Thu, 19 Sep 2024 06:41:34 GMT

Kind of similar.

Re: Screen Issue

cs_member10 — Thu, 19 Sep 2024 08:20:47 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

Re: Screen Issue

nitin3708 — Thu, 19 Sep 2024 15:58:17 GMT

Same with my f15

Re: Re: Screen Issue

Harsh_14 — Thu, 19 Sep 2024 16:49:30 GMT

Thank you for reply but im send query 5 to 6 time but all time same reply not give proper solution

Re: Screen Issue

mr_sarkar — Sat, 21 Sep 2024 03:21:42 GMT

Extra dim disable it.

Re: Re: Screen Issue

Harsh_14 — Sat, 21 Sep 2024 07:39:56 GMT

I'm never use it, so it's always off.

Re: Screen Issue

supercell12 — Mon, 23 Sep 2024 04:26:50 GMT

Harsh1412 did you get any solution of this problem or not

Re: Re: Screen Issue

supercell12 — Mon, 23 Sep 2024 04:54:09 GMT

Please reply me

Re: Re: Re: Screen Issue

Harsh_14 — Mon, 23 Sep 2024 05:56:59 GMT

Re: Re: Re: Re: Screen Issue

supercell12 — Mon, 23 Sep 2024 06:18:08 GMT

Do you visit the service center what they said ?

Re: Re: Re: Re: Re: Screen Issue

Harsh_14 — Mon, 23 Sep 2024 07:00:41 GMT

They said it's not display problem

Re: Re: Re: Re: Re: Re: Screen Issue

supercell12 — Mon, 23 Sep 2024 07:13:05 GMT

Okk