topic Re: F62 charging in Galaxy F

F62 charging

Android2023 — Sun, 25 Aug 2024 16:10:38 GMT

F62 fast charging is not working even the fast charging is on.The cable is in good condition.There is no breakage.

Re: F62 charging

LokeshAtra — Sun, 25 Aug 2024 16:12:45 GMT

When have you purchased it?

Re: F62 charging

goodthings — Sun, 25 Aug 2024 16:19:54 GMT

Please charge your's device in cool atmosphere also during charging turn off internet also reset all settings of your's device in general management settings then try to it's again. If not resolves then go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

Re: F62 charging

goodthings — Sun, 25 Aug 2024 16:20:05 GMT

Your's most welcome to here.

Re: Re: F62 charging

Android2023 — Sun, 25 Aug 2024 16:20:38 GMT

About 2 years ago

Re: Re: F62 charging

Android2023 — Sun, 25 Aug 2024 16:22:10 GMT

Ok but also there is an interruption in charging process even the charging is stopping suddenly after 10 minutes

Re: Re: Re: F62 charging

goodthings — Sun, 25 Aug 2024 16:23:51 GMT

Please go to service center for check and resolves this issue. Thanks.

Re: F62 charging

Android2023 — Sun, 25 Aug 2024 16:25:08 GMT

If it is the problem of charging port then what will be the cost??

Re: Re: Re: F62 charging

LokeshAtra — Sun, 25 Aug 2024 16:29:25 GMT

Optimize the device and restart it after 30 minutes without using. plaguing your device for charging, it will work as it can fast.

Re: F62 charging

RAJESH1084 — Sun, 25 Aug 2024 16:52:55 GMT

Check the adaptor

Re: F62 charging

RAJESH1084 — Sun, 25 Aug 2024 16:54:09 GMT

Check plug socket and usb pin also. Visit service centre and clean the dust on usb pin of phone

Re: F62 charging

Samsung_OneUi — Mon, 26 Aug 2024 00:36:27 GMT

You need original samsung 25w charger as well as original cable for fast charging

Re: Re: F62 charging

Android2023 — Mon, 26 Aug 2024 01:08:51 GMT

I have both

Re: Re: Re: F62 charging

Samsung_OneUi — Mon, 26 Aug 2024 01:13:58 GMT

Verify with another samsung charger and check wheather it is not a duplicate charger

Re: Re: Re: Re: F62 charging

Android2023 — Mon, 26 Aug 2024 01:48:58 GMT

No no I have got it from original box

Re: F62 charging

cs_member10 — Mon, 26 Aug 2024 03:57:23 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you kindly follow the steps to resolve your issue.

Galaxy device charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix-it/

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support