topic Re: F34 update issue in Galaxy F

F34 update issue

surya018 — Mon, 03 Jun 2024 09:13:42 GMT

All samsung latest devices get one ui 6.1 except f34. Even m14/f14 gets one ui 6.1. All samsung exynos 1280 model like a53, a33 even if last year device m33 get update. F34 is similar to m34 which got upade 28 may but no update comes to f34. I think samsung has forgotten this device. After one ui 6 , always faces problem like ' keyboard has stopped ' . After 3 months are gone but f34 is in February security update.

Re: F34 update issue

ツLISANTH々 — Mon, 03 Jun 2024 09:26:16 GMT

I'm also waiting for f34 6.1 bro😔

Re: F34 update issue

Umangmathur — Mon, 03 Jun 2024 09:28:59 GMT

Yes true

Re: F34 update issue

saurabh_patni — Mon, 03 Jun 2024 09:42:18 GMT

Now available

Re: F34 update issue

goodthings — Mon, 03 Jun 2024 09:58:07 GMT

Please go to setting and click software update and update your's device. Thanks.

Re: F34 update issue

sk6889 — Mon, 03 Jun 2024 14:09:44 GMT

Available now,
Go and enjoy one ui 6.1

Re: F34 update issue

cs_member10 — Tue, 04 Jun 2024 02:37:42 GMT

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that you will get the One UI 6.1 soon. Kindly be rest assured you will be notified when it is released for your device. However, regarding the keyboard issue, our concerned team is working on it. it will be fixed soon with an update meanwhile, for now, Use the Samsung keyboard inside the secure folder application. Clear the secure folder and keyboard app cache if getting the popup message ‘Samsung Keyboard Keeps Stopping’.

Navigation Path to clear keyboard cache: Settings > Apps > Show System Apps (enable) > Search Samsung Keyboard > Storage >Clear Cache.

Navigation Path to clear secure folder cache: Long Touch at ‘Secure Folder’ app icon > Open app Info screen > Storage > Clear Cache.
Note: This is a temporary solution and helps the user to get rid of frequent keyboard crash messages he may require to repeat the cache clearance process if frequently using a Samsung keyboard inside a secure folder

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support